At Easy Claim Settlement Pvt. Ltd. (“we,” “our,” or “us”), we value your trust and are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, website, or platform. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to deliver our services effectively and efficiently:

• Personal Information:
  Information that identifies you, such as your:

  • Full name
  • Email address
  • Phone number
  • Residential or mailing address
  • Identity documents (e.g., government-issued IDs, if applicable)

• Financial Information:

  • Payment details, wallet information, or bank account details for processing transactions or refunds.

• Account Information:

  • Username, password, profile information, and preferences associated with your account.

• Service Usage Data:

  • Details of claims filed, case histories, and transaction records.

• Technical Data:

  • IP addresses, browser type, operating system, and information about your interaction with our website or app (e.g., pages visited, time spent, and features used).

• Cookies and Tracking Data:

  • Cookies, pixels, or similar technologies to track your activity on our website to enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services:

  • Process claims and resolve disputes.
  • Manage your account and authenticate your identity.

• To Improve and Personalize Services:

  • Customize user experiences based on preferences.
  • Enhance our platform and services using analytics.

• For Communication:

  • Respond to your inquiries or complaints.
  • Send you updates about claims, services, or policy changes.

• To Ensure Compliance:

  • Comply with legal and regulatory requirements.
  • Detect, prevent, and address fraudulent activities.

3. How We Share Your Information

We may share your information with:

• Service Providers and Partners:

  • Third-party vendors who help us process claims, payments, or provide IT support.
  • We ensure these partners comply with strict confidentiality and data protection standards.

• Legal Authorities:

  • Government agencies, regulators, or courts when required by law or to protect our rights.

• Corporate Transactions:

  • In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Data Security

We take robust measures to protect your personal information from unauthorized access, alteration, or misuse:

• Encryption of sensitive data during transmission and storage.
• Use of firewalls, secure servers, and other industry-standard practices.
• Regular audits and updates to our security practices.

Note: While we strive to protect your data, no system is completely secure. We recommend safeguarding your account credentials and notifying us of any suspicious activity.

5. Your Rights and Choices

We respect your rights regarding your personal information, including:

• Access and Correction:

  • You can request access to your data or update inaccurate details.

• Data Portability:

  • Request a copy of your personal data in a commonly used format.

• Data Deletion:

  • You can request deletion of your personal information, subject to legal or operational obligations.

• Marketing Opt-Out:

  • Unsubscribe from promotional emails or marketing communications.

• Cookie Preferences:

  • Manage your cookie preferences through your browser or device settings.

To exercise these rights, please contact us at +919004332250.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period ends, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Types of Cookies Used:
  • Essential Cookies: Necessary for core website functionality.
  • Performance Cookies: Help us improve site performance and usability.
  • Targeting Cookies: Provide personalized content and advertisements.

You can disable cookies via your browser settings, but some features may not function properly as a result.

8. Third-Party Links

Our website or app may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing your information.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, it will be promptly deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

Easy Claim Settlement Pvt. Ltd.
Office Address Din Quarry Road Panjarapol Chembur near Shani Mandir 400088

support@easyclaimsettlement.com
Contact Number: +919004332250

Whatsapp Number: +91-8850911490

This expanded version covers many topics to ensure clarity, transparency, and user trust. Let me know if you’d like to add anything specific or adjust the tone further!